RUTHH COD Form & Upsells Documentation — Ruthh Digital Help Center

RUTHH COD Form & Upsells helps Shopify merchants increase Cash on Delivery conversion and average order value while reducing fake or duplicate orders. Instead of sending buyers through a multi-step checkout, the app provides a fast, customizable one-step COD order form (Popup or Embedded) backed by server-verified discounts, conditional shipping rules, abuse prevention, real-time Google Sheets export, and deduplicated browser + server pixel tracking.

Follow these six steps to configure, launch, and verify RUTHH COD Form & Upsells on your Shopify store:

• Product Overview & Architecture — How Admin saves publish revision-locked metafield snapshots to your storefront and how server-authoritative order intake works.
• Installation & Theme App Embed Setup — Activate the Online Store 2.0 App Embed and verify the live status badge on /app.
• Visibility & Display Rules — Configure Popup vs Embedded mode, cart item merging, product/collection rules, subtotal bounds, and fail-safe native button hiding.

• Form Fields, Validation & Cascading Locations — Reorder form blocks, set required/visible rules, and configure Country → Province → District cascading dropdowns (including all 81 Turkish provinces and districts).
• Appearance, Templates, Typography & Custom CSS — Choose visual presets (Classic, Modern, Minimal), RTL/LTR/AUTO direction, 19 CTA button animations, and scoped Custom CSS.
• Thank You Page Actions & General Order Settings — Configure Standard vs Draft Order creation, Additional COD Fee (fixed or percentage), default tags, UTM pass-through, and post-submit destinations (In-Form Thank You, Custom URL, WhatsApp Redirect, or Order Status Page).

• Configuring Conditional COD Shipping Rates — Build conditional COD delivery rates by subtotal, weight, product eligibility, country, and province/state.
• Importing Rates from Shopify Shipping — Import your native Shopify Delivery Profiles in one click and understand currency/carrier skip rules.

• Sales Booster Overview & Pricing Evaluation Order — Understand how the 5 conversion modules interact and how the server evaluates discounts and fees in integer minor currency units.
• Quantity Offers (Volume Discounts) — Active tiered quantity discounts with percentage or fixed-amount savings, custom badges, and product/collection targeting.
• Cancel-Intent Downsells — Active recovery modal shown when a buyer attempts to close the COD form before completing their order.
• Product Bundles — Multi-item bundle configuration and sales-booster/v2 snapshot rules (Admin & V2 Snapshot Ready; storefront order-ingress guarded).
• One-Tick Upsells & Standalone Service Fees — Single-checkbox product upsells and standalone service fees such as Shipping Protection, Express Shipping, and Gift Wrap (Admin & V2 Snapshot Ready; storefront order-ingress guarded).
• Post-Purchase Upsells — Post-submit one-click offers reconciled via Shopify orderEditBegin/orderEditCommit (Pilot-flagged behind POST_PURCHASE_RUNTIME=enabled).

• Meta Pixel (CAPI) & TikTok Events API 2.0 — Browser Web Pixel + server-side CAPI/Events API 2.0 setup with deterministic event_id deduplication.
• GA4, Google Ads & Pinterest Tag — Client-side funnel and purchase tracking via the native Shopify Web Pixel extension.
• Order Creation Modes & Google Sheets Export — Compare Standard vs Draft COD Orders and connect least-privilege Google OAuth (drive.file) for real-time order or item-row export.
• Fraud Protection, Velocity Limits & Verification — Configure IP/phone/email velocity limits, duplicate order windows, item quantity caps, blocklists, and review the provider-gated SMS/WhatsApp verification workspace.
• Troubleshooting Guide — Resolve form visibility issues, FORM_CONFIG_REVISION_MISMATCH, shipping mismatches, pixel events, and Google Sheets export errors.

• Plans, Order Allowances & Billing Status — Compare Free, Basic, Growth, and Unlimited tiers, 30-day cycle counting, the 24-hour grace window, and pre-launch billing status (BILLING_LIVE_ENABLED = false).
• Data Privacy, Retention & GDPR Compliance — Buyer PII minimization, exact retention windows (24h intent payloads, 190d abuse logs, 30d uninstall purge), and GDPR webhook automation.
• Support Channels & Feature Coverage Backlog — Contact Ruthh Digital support ([email protected] or /support/) and inspect the complete Module & Implementation Status Reference.