Cancel-Intent Downsells — RUTHH COD Form & Upsells

Configure Sales Booster → Downsells (/app/sales-booster/downsells) to present a recovery discount modal (cod_downsell.v1_snapshot) when a shopper attempts to close the popup COD form without submitting their order.

• Your store uses Popup (POPUP) form mode (since cancel-intent triggers when the shopper clicks the modal close button or backdrop).

1. Navigate to Sales Booster → Downsells (/app/sales-booster/downsells).
2. Toggle the Downsell offer to Enabled.
3. Configure the discount rule:
   • Discount Type: PERCENTAGE or FIXED_AMOUNT (in your shop currency minor units).
   • Discount Value: Enter the discount percentage or amount.

1. Customize the modal text fields:
   • Headline & Subheadline: Explain the limited-time recovery offer (for example, Wait! Complete your order now and save 10%).
   • Discount Badge: Highlight the savings clearly.
   • Accept CTA Button & Decline Button Labels: Customize the accept button (which applies the discount and returns the buyer to the COD form) and the decline button (which closes the modal).
2. Preview the modal styling in the live preview panel and click Save in the SaveBar to publish cod_downsell.v1_snapshot (downsell/v1).

• Downsell modal does not appear in Embedded mode: Because Embedded forms sit inline on the product page rather than inside a dismissible modal overlay, cancel-intent downsell modals apply to POPUP mode.

• Sales Booster Overview & Evaluation Order
• Quantity Offers (Volume Discounts)
• Post-Purchase Upsells