Ruthh Digital Help Center — Documentation & Guides

Welcome to the official Ruthh Digital Help Center. Use the search bar in the header (⌘K or /) to find step-by-step configuration guides, server pricing rules, and troubleshooting steps across our Shopify product lineup.

• Product Overview & Architecture — Understand how RUTHH COD Form & Upsells connects your Shopify Admin, metafield snapshots, and storefront extension.
• Installation & Theme App Embed Setup — Activate the App Embed in Shopify Theme Editor without editing theme.liquid.
• Visibility & Display Rules — Configure Popup vs Embedded mode, product/collection targeting, and fail-safe native button hiding.
• Form Fields, Validation & Cascading Locations — Set up required fields, phone formatting, and cascading Country → Province → District selectors.
• Configuring COD Shipping Rates — Create conditional COD delivery rates or import existing rates from Shopify Shipping.
• Meta Pixel (CAPI) & TikTok Events API 2.0 — Set up browser and server-side conversion tracking with deterministic event_id deduplication.
• Order Creation Modes & Google Sheets Export — Choose between Standard COD Orders and Draft Orders, and export rows in real time to Google Sheets.

Our active Shopify application documentation covers RUTHH COD Form & Upsells across 10 structured categories:

1. Getting Started — Architecture, Theme App Embed setup, and Visibility rules.
2. Form Designer — Input fields, templates, styling, Thank You actions, and General settings.
3. Shipping Rates — Conditional COD shipping tiers and 1-click Shopify Shipping import.
4. Sales Booster — How conversion modules interact and server pricing precedence.
5. Quantity Offers, Bundles, One-Tick & Downsells — Volume discounts, multi-item bundles, checkbox upsells/fees, and cancel-intent recovery.
6. Post-Purchase Offers — One-click post-order offers reconciled via Shopify Order Edit APIs.
7. Pixel Integrations — Meta CAPI, TikTok Events API 2.0, GA4, Google Ads, and Pinterest Tag.
8. Orders & Troubleshooting — Standard vs Draft orders, Google Sheets export, Fraud Protection, and diagnostics.
9. Account & Billing — Plan structure, order cycle counting, 24-hour grace protection, and pre-launch status.
10. Privacy & Support — Buyer PII retention, GDPR compliance, support channels, and coverage backlog.

The Ruthh Digital Help Center is architected as a multi-product documentation platform. Dedicated documentation namespaces for upcoming Ruthh Digital Shopify Themes (covering Online Store 2.0 section schemas, template customization, performance budgets, and accessibility guidelines) are reserved in our navigation architecture and will be published alongside our first public theme release. Until a theme is released, no placeholder theme articles are indexed.

If you need direct assistance from our engineering or support team:

• Application & Technical Support: Email [email protected] or use our Support page and Project & Support Contact Form (select Shopify app support). Include your .myshopify.com store URL and a clear description of the issue. Never send passwords, staff credentials, or API secret tokens.
• Privacy & Personal Data Requests: Email [email protected] or visit Data Access & Deletion and the RUTHH COD Form & Upsells Privacy Policy.